FAST. RELIABLE. LOCAL.

YOUR FIBER INTERNET IN ROXAS CITY AND NEIGHBORING TOWNS IN CAPIZ.

Experience the internet and Cable TV that you deserve with Wesfardell Connect — proudly serving Capiz communities.

As low as ₱999 a month

Wesfardell Connect is a proudly local Internet Service Provider based in Roxas City, Capiz. We're committed to delivering fast, affordable, and reliable internet to homes and businesses — with real local support you can count on.

✓ No Lock-in ✓ Fast Installation ✓ Local Support

Our Commitment to Capiz

Building stronger communities through reliable connectivity

📖

Our Story

Born and raised in Roxas City, Wesfardell Connect was founded by locals who saw the need for a truly reliable and locally-managed fiber network. We started small, focused on quality installations and immediate, personal support. We're not a national corporation—we are your neighbors.

🎯

Our Mission

Our mission is simple: to provide fast, stable, and affordable fiber internet and integrated communication services to every home and business in Capiz, empowering our communities to connect, grow, and thrive in the digital world.

Our Vision

To be the most trusted and preferred local Internet Service Provider in Western Visayas, recognized for our unwavering commitment to customer satisfaction, network resilience, and community contribution.

Why Choose Wesfardell Connect?

Everything you need for superior internet connectivity

🔒

No Lock-In Plans

Freedom and flexibility—no rigid contracts tying you down. Change your plan anytime.

Fast Installation

Get connected quickly. Our local teams ensure minimal waiting time from application to activation.

👥

Local Customer Support

Speak to a local, not a call center. Immediate support and faster troubleshooting resolutions.

💰

Affordable Fiber Plans

Premium speed doesn't have to mean premium price. Fiber internet designed for the Capiz budget.

🛡️

Reliable Connection

Built using state-of-the-art fiber optics for minimal downtime and consistent speeds, even during peak hours.

Choose the Perfect Plan for You

No lock-in. Cancel anytime. Pure value.

Entry Plan

₱999

/month
No Lock-In

Up to 40 Mbps

Ideal for families and everyday browsing, streaming, and online learning.

Apply Now
Best Value
Popular Plan

₱1,299

/month
No Lock-In

Up to 70 Mbps

Perfect for streaming 4K, multiple devices, remote work, and entertainment.

Apply Now
Pro Plan

₱1,599

/month
No Lock-In

Up to 100 Mbps

For heavy users, content creators, small businesses, and power users.

Apply Now

Need More Speed?

Faster speeds available upon request. Our local support team is ready to help you find the perfect solution.

Message Us →

Wesfardell Cable TV

Entertainment for the whole family, proudly local.

Choose Your Entertainment Bundle

📺

Standard Definition

₱499 / month

Access to local, national news, essential kids, and movie channels in standard quality.

Bundle with Internet
Premium Choice

High Definition

₱699 / month

Includes all SD channels plus a wide selection of stunning HD content for sports, movies, and documentary lovers.

Bundle & Upgrade Today

Get Connected Today

Choose your preferred way to reach our local Capiz team.

Our Local Details

☎️

Mobile Hotline

0908 8113 466

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Main Office

1974 Lapu Lapu St.,
Roxas City, Capiz

🏢

Branch Location

Ground Floor,
Gaisano Grand Mall,
Roxas City

✉️

Email Address

corporate@wfd.ph

We respect your privacy. Your information will only be used to process your inquiry.

Send Us an Inquiry

Customer Support and FAQs

Find quick answers to common questions about our services.

How do I apply for a Wesfardell Connect plan?

You can apply by filling out the inquiry form above, visiting our physical branches in Roxas City, or messaging our official Facebook page.

How long will the installation take after I apply?

Installation typically takes 24 to 48 hours upon approval and payment, depending on your exact location in Capiz.

What payment methods are accepted for my monthly bill?

We accept GCash, bank transfers, and over-the-counter payments at our main office and authorized payment centers.

Is there a lock-in period for the postpaid internet plans?

No, we offer true No Lock-In plans giving you the freedom to upgrade, downgrade, or cancel as needed without hefty pre-termination fees.

How can I contact customer service for technical support or billing?

You can call our mobile hotline, send an email to corporate@wfd.ph, or send a direct message to our Facebook page for the fastest response.

Still Can't Find Your Question?

Message us on Facebook for quick, real-time assistance!

Message on Facebook

Refund Policy

Wesfardell Connect - Commitment to our Customers

At Wesfardell Connect, we value our customers and strive to provide reliable internet services at all times. However, we understand that certain situations may require a refund. This Refund Policy explains the conditions and process for requesting and receiving a refund.

Conditions for Refund Consideration

  • Service disruption or technical issues not caused by the customer's equipment, power outages, or natural disasters.
  • Duplicate payments made for the same billing cycle.
  • Verified erroneous charges.
  • Prepaid payments made before an account cancellation if the service has not yet been activated.

Non-Refundable Situations

Refunds will not be issued for:

  • Services already consumed or partially used.
  • Disconnections due to non-payment or violations of our Terms & Conditions.
  • Network interruptions caused by external factors such as typhoons, maintenance, or power failures.

Request Process and Timeline

How to Request: To request a refund, customers may visit our offices or contact us via Facebook Messenger, email, or hotline. Please provide your account name, contact number, and reason for the refund.

  • Review Time: Our billing team will review your request within three to five (3–5) business days.
  • Processing Time: Approved refunds will be processed within seven to fourteen (7–14) business days after approval.

Issuance of Refund and Final Clause

Approved refunds may be issued through cash refunds at our main office or authorized payment centers, or as service credits applied toward your next billing cycle. Refunds are released only to the registered account holder or their authorized representative, and all requests are subject to verification.

Wesfardell Connect reserves the right to amend this policy at any time, in compliance with company and government regulations.


Privacy Policy

Protecting your information is our priority.

At Wesfardell Connect, we are committed to protecting your personal data. This Privacy Policy details the information we collect, how we use it, and the steps we take to keep it secure.

Information We Collect

We collect necessary information such as your name, address, contact number, email, billing details, service usage data, and technical logs.

How We Use Your Data: This data allows us to provide, maintain, and improve our services; process payments; communicate service updates; respond to inquiries; and comply with legal requirements.

Data Security and Sharing

Our Security Measures: To ensure your privacy, we implement strict security measures to protect your data from unauthorized access, misuse, or disclosure. Only authorized personnel are allowed to handle sensitive customer information.

Sharing of Information: We do not sell or rent your data. However, we may share limited information with trusted partners such as:

  • Payment processors to facilitate billing.
  • Government agencies (when required by law).
  • Technical partners who assist in service delivery and maintenance.

Your Rights and Policy Updates

Customer Rights: As our customer, you have the right to access, update, and correct your personal information, as well as withdraw consent when applicable. Please note that withdrawal of consent may affect the continuation of your service.

Policy Changes: This Privacy Policy may be updated periodically, and any changes will be posted on our website.